Privacy notice

Who we are

The data controller is Cheyanna Waters, trading as Engage Local.

Engage Local is a local-business directory and promotion site. It starts in Broxburn, West Lothian, and is designed to expand to other towns.

For privacy questions, or to use any of the rights described below, email engagelocal@proton.me or write to 41 Hillview Place, Broxburn, West Lothian, EH52 5SA.

What this notice covers

This notice explains how we use the details you give us on the business sign-up form on this website.

This website does not use analytics or marketing cookies. If that changes, we will update this notice and add a cookie review if needed.

What we collect, and why

We only collect what we need to set up a listing and to get in touch with you.

We also keep a record of the date and time you sent the form, the exact wording of the ticks on the form, and whether you chose to receive marketing emails.

Lawful basis

For paying members, we rely on contract (UK GDPR Article 6(1)(b)) to handle the details needed to take payment, provide the listing and manage the subscription.

For free or unpublished sign-ups, we rely on legitimate interests (UK GDPR Article 6(1)(f)) to store and use the details you send us so we can set up, show and look after a listing, and contact you about that listing. You asked us to list your business by sending the form. The required tick on the form is an acknowledgement that you have read this notice and understand that listing details will be shown publicly. It is not consent.

We rely on consent (UK GDPR Article 6(1)(a)), and the UK Privacy and Electronic Communications Regulations (PECR), only for optional marketing emails. We will only send these if you tick the separate marketing box. You can withdraw that consent at any time. Withdrawing marketing consent does not, on its own, remove your public listing.

Marketing emails

Marketing emails are optional. They will not be sent unless the separate box is ticked. Every marketing email will include an unsubscribe link. You can also opt out by emailing engagelocal@proton.me.

Changing or removing a listing

To change or remove your listing, email engagelocal@proton.me.

Who we share details with

Listings may be published on engagelocal.co.uk and, if agreed, related Engage Local sites. Only the details needed for the public listing will appear there — not private notes, and not your marketing choice.

The sign-up form is handled for us by [FORM SERVICE AND DATA LOCATION]. That organisation acts as a processor on our instructions. If they store data outside the UK, we will say so here and explain the safeguards we use.

We do not sell this information. If we later share details with another organisation (for example an email provider), or if we must share them because the law requires it, we will update this notice first where we can.

Payments

If you join as a paying member, payments are handled for us by [PAYMENT PROVIDER AND DATA LOCATION]. That organisation acts as a processor on our instructions. If they store data outside the UK, we will say so here and explain the safeguards we use.

How long we keep it

• Live listings: we keep the details while the listing is live, and for 12 months after it is removed.
• Sign-ups that never go live: we delete them after 3 months, unless we must keep a minimal record of a request not to go ahead.
• Marketing: we stop using your address for marketing as soon as you opt out. We keep a suppression record so we do not email you again by mistake.
• Consent records: we keep a record of marketing consent, including the date, time and the tick wording used, while marketing continues and for 2 years after it stops.
• Billing records: we keep billing records as required by UK tax law, usually for 6 years.

How we look after it

We use a reputable form service, limit who can see sign-up details, use strong sign-in with two-factor authentication, and avoid sending spreadsheets of personal details by ordinary email where a safer option exists.

Your rights

Under UK GDPR, people whose details we hold have the right, in the usual circumstances, to:

• be told how their details are used (this notice)
• access a copy of their details
• have inaccurate details corrected
• ask for details to be deleted
• ask us to restrict how we use their details
• object to our use of their details, including where we rely on legitimate interests
• receive details in a portable format, where that right applies
• withdraw consent at any time, where we are relying on consent
• complain to the Information Commissioner’s Office (ICO)

These rights are not always absolute. To use any of them, email engagelocal@proton.me or write to 41 Hillview Place, Broxburn, West Lothian, EH52 5SA. We will reply without undue delay, and within one month as a rule.

The ICO

If you are not happy with how we handle your details, you can complain to the UK Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk/make-a-complaint/
• Helpline: 0303 123 1113

Children

The sign-up form is for businesses and is not aimed at children.

Changes to this notice

If we make material changes to this notice, we will update the date at the top and explain them in plain words.